Book a Free On-site Pallet Rack Repair Assessment

Yes. The on-site pallet rack repair assessment is provided at no cost anywhere in the U.S. or Canada. A Damotech rack expert visits your warehouse, evaluates the damaged racking, advises on the best way to address the damage, and provides a detailed quote for the suggested repair work. If you need a full engineering review of every racking system rather than a damage-focused evaluation, see Damotech's compliance inspection services.

A free damage assessment is a focused, no-cost visit that evaluates visible rack damage and results in repair advice and a quote. A compliance inspection is a paid, comprehensive engineering audit of all racking systems, performed by professional engineers and delivered with an engineer-stamped report. Damotech explains the distinction in detail in damage assessment vs. compliance inspection, and full inspection services are described on the racking inspection services page.

After you submit the form, the Damotech team contacts you to schedule an on-site visit at your convenience. A rack expert then evaluates your rack damage, advises on the most effective remediation approach, and presents a detailed quote outlining the suggested Damotech work. In many cases, damaged components can be repaired with engineered repair kits — you can learn how rack repair works for an overview of the process.

Damaged uprights, columns, and braces can often be repaired with engineered rack repair kits, which restore the rack's original load capacity and are typically faster and less disruptive than replacing components with new parts. The right choice depends on the type and extent of the damage, as determined by the free assessment. You can compare options across rack repair kits and estimate the financial impact with the repair vs. replacement ROI calculator, or learn more about when each option is best suited on our rack repair vs. replacement page.

If you find severe rack damage, act immediately to protect workers: cordon off the affected racking and, if it can be done safely, unload it. Then contact Damotech to have an expert assess the damage and recommend a solution. You can request a free on-site assessment or, for a quick preliminary opinion, submit photos for expert evaluation. To prevent future impact damage, Damotech also offers a full range of rack protection products.