CHEAT SHEET: Pallet Rack Damage Priority Classification

To ensure the integrity of your pallet rack systems, it’s essential to understand the various types of damage found on racks and their components. If you’ve seen damage in your warehouse, you might wonder: is it bad? How bad?

Pallet rack damage priority classification and prioritization

Racking damage classification is necessary to ensure that rack damage and issues identified during inspections are appropriately addressed to prevent any opportunity for racking failure. The following is a brief review of the different damage priorities and a classification system used to communicate findings after a baseline audit or rack inspection.

Remember that this information should be used as supplemental guidance, as tolerance for damage or risk varies from company to company. It is certainly not intended to replace the advice of a professional rack specialist or engineer.

A holistic approach to rack inspections

When conducting inspections, one must look at the racking systems as a whole. Damage is rarely an isolated issue because racks are systems with various components that all rely on each other to support stored merchandise. Consequently, one must consider the height, the load capacity, the types of loads stored, the warehouse environment, the floor on which it stands, etc. If you think the damage may be critical or you have doubts about its severity, it’s always best to unload this part of the rack and speak to a racking specialist or a qualified engineer.

Rack damage weakens the entire structure and can pose serious safety concerns and hazards

If the rack hasn’t collapsed, it doesn’t mean the damage is not significant or that it won’t happen! At worst, rack failure can lead to a partial or full collapse of the pallet racking system, resulting in falling objects and stored merchandise, damage to the property, or serious injury to workers.

Understanding issue priority levels and rack damage classification

There are several ways of classifying or prioritizing rack damage. Here are three examples:

Rack damage priority levels used by rack engineers

When Damotech's surveyors assess damaged racks, they use the following to prioritize what they've found:

Unload: Severe damage requiring immediate unloading of the rack (bay)
High priority: Address this damage as soon as possible
Medium priority: Address promptly (6 to 12 months)
Low priority: Report and watch during subsequent inspections

Emphasis should be placed on inspecting racks regularly and reporting all damage.

Rack damage classification methods

The method you choose to label them is up to you as long as the damage is being addressed. If you are trying to promote safety within your warehouse, and have been emphasizing incident reporting, make sure to respond quickly when damage is reported. Cordon off the affected area, unload if necessary, investigate the incident, and repair or replace the damaged component.

Any location deemed a high priority should be locked out to ensure that the rack is no longer supporting loads and to avoid the potential for collapse. A label or tape can be placed on the front of each damaged upright with a date. Extra caution should be used when placing or removing pallets near these locations.

Examples of pallet rack damage and issues found during an inspection

	Damage to horizontal & diagonal rack braces Missing brace Detached from upright Severely dented or deformed
	Damage to upright base plates Missing or damaged base plate
	Out-of-plumb / Out-of-straight Maximum allowable out-of-plumb is 1/2” per 10 feet for loaded situations.
	Welded rack repairs Welded splices and non-matching extensions Unless approved by an engineer, any homemade repair should be replaced by an engineered repair solution or an undamaged equivalent rack component.
	Damaged rack beam connectors Detached beam clips Missing safety pins Severe dent in a beam
	Rack column damage from impacts by forklifts blades or outriggers Dents, cracks, deviations
	Missing or damaged rack anchors Missing anchors Damaged or sheared anchors
	Rack column shims Shims exceeding six or more times the diameter of the base Shims dislodged from their original position. Leveling pads are not well seated. Should be secured with anchors
	Damaged or twisted rack columns Twisted rack column

Other considerations regarding rack damage prioritization and classification

Some damage may not look “critical.” However, it can still lead to extraordinary consequences, especially if left unaddressed for a long time or if damage accumulates in the same upright location. These sorts of issues can seem small and sometimes hard to see, but they still need to be tended to. Additionally, a combination of several “low priority” damages on a rack system can lead to a high priority. If an issue on your pallet rack has been identified, appropriate action should be taken to remediate it.

Finally, whichever classification system you choose to prioritize rack damage, do make sure that it is documented, labeled, and tended to in a reasonable amount of time.

Frequently Asked Questions: Pallet Rack Damage Priority Classification

Why is pallet rack damage classification important?

Classifying rack damage helps warehouse managers and inspectors determine the severity and urgency of an issue so it can be addressed before a rack failure occurs. Assigning damage priorities ensures that corrective actions, such as unloading, repair, or monitoring, are taken promptly, reducing the risk of collapse, product loss, or worker injury.

How does rack damage affect warehouse safety?

Even if a rack hasn’t collapsed, damage weakens the entire system. Racks are interconnected structures: a damaged brace, upright, or beam can reduce load capacity across multiple bays. OSHA requires employers to maintain all warehouse equipment, including racking, in a safe condition to prevent falling objects and struck-by hazards (OSHA 29 CFR 1910.176(b)).

What are the typical rack damage priority levels used by engineers?

Rack inspectors commonly classify damage using three or four urgency levels:

• Unload (Critical): Severe damage requiring immediate unloading and isolation.
• High Priority: Must be repaired or replaced as soon as possible.
• Medium Priority: Should be corrected within 6–12 months.
• Low Priority: Monitor and document during future inspections.

This approach ensures that dangerous conditions are locked out and that all damage is tracked correctly.

How can rack damage be documented and labeled?

A consistent labeling or color-coded system (e.g., green = minor, yellow = moderate, red = severe) is recommended. If loads are removed, each damaged location should be dated, marked, and cordoned off. Documentation, including photos, notes, and inspection reports, helps maintain compliance and proves corrective action.

What are common types of pallet rack damage identified during inspections?

According to field data and ANSI MH16.1-2023, frequent issues include:

• Bent or missing braces
• Damaged or missing base plates
• Out-of-plumb uprights (exceeding 1/2" per 10 ft, ANSI § 4.10.1)
• Improper or unapproved field repairs
• Bent beams or missing safety pins
• Twisted or dented columns from forklift impact
• Missing or sheared anchors (violating anchoring rules § 11.3)
• Shims exceeding six times the anchor-bolt diameter (§ 11.2)

Each condition reduces the system’s structural capacity and must be repaired or replaced to restore compliance.

What should I do if rack damage looks severe or uncertain?

If damage appears significant or if you’re unsure of its severity, unload the affected rack immediately and have it evaluated by a qualified rack design engineer or rack safety specialist. ANSI MH16.1-2023 requires isolation and professional evaluation before returning the rack to service. For added support, Damotech offers a free rack damage assessment to help warehouse operators identify risks and determine the safest, most cost-effective course of action.

Can multiple minor damages become a significant issue?

Yes. Several low-priority defects on the same upright or frame can combine to create a high-priority hazard. Cumulative deformation and repeated forklift impacts can compromise the rack’s load-bearing capacity over time. Regular inspections and proactive maintenance prevent such escalation.

How often should pallet racks be inspected?

While ANSI MH16.1 doesn’t specify a fixed frequency, industry best practice and OSHA recommend regular visual inspections by warehouse staff and formal annual inspections by qualified professionals. Frequent checks help identify progressive damage and ensure compliance with OSHA’s general duty to provide a safe workplace.

What’s the best way to manage rack repair and follow-up?

All repairs should be performed using engineered rack repair kits, not welded field fixes. After repairs, verify that load capacity plaques and LARC drawings are still valid. Racks should be recertified and restored to their original load capacity, as required by ANSI MH16.1.

How can Damotech help with rack damage assessment and compliance?

Damotech offers professional rack inspection, engineering evaluation, and repair solutions to restore damaged racking systems to full compliance with ANSI MH16.1 and OSHA requirements. Their experts classify damage, recommend corrective action, and provide LARC updates to maintain structural integrity and worker safety.